Frequently Asked Questions (FAQs)
Find answers to commonly asked questions about Givlly 360.
Drop us an email at hello@givlly.com if you have more questions about Givlly 360.
Top Questions
Givlly 360 is our dynamic cloud-based productivity platform designed just for non-profits!
With a Givlly 360 subscription, you’ll unlock a suite of cutting-edge tools, including Givlly VMS and DMS, training module, an activity module, and so much more.
Get ready to elevate your organization’s impact!
Givlly 360 is a cloud-based CRM designed to provide access from any operating system and from any location with an internet connection.
Yes, you will have full control and rights to all uploaded files and data stored in Givlly 360.
We will not retain any rights to personally identifiable information (PII) or any uploaded files.
There are three account types available under the Givlly 360 subscription:
Main Administrator, Sub-Administrator, and Volunteers/Donors.
- Data Encryption:
We use encryption protocols for data both in transit and at rest to protect sensitive information. - Access Control:
Robust authentication mechanisms, including multi-factor authentication (MFA), ensure that only authorized users can access the system. - Regular Security Audits:
We conduct routine security assessments and audits to identify and address potential vulnerabilities. - Firewalls and Intrusion Detection:
Advanced firewalls and intrusion detection systems monitor and protect against unauthorized access. - Data Backup:
Regular backups are performed to ensure data integrity and availability in case of data loss or breaches. - Compliance:
We comply with industry standards and regulations, including ISO 27001:2022, ISO 27017, and ISO 27018, to ensure compliance and safeguard user data. - User Training:
Ongoing training and awareness programs for users help them understand security best practices.
Yes, we offer comprehensive training and support to ensure you maximize your experience with Givlly 360.
Yes, Givlly 360 is highly customizable to accommodate the specific requirements of your organization.
We will collaborate closely with you to understand your needs and tailor our solutions accordingly.
About Givlly 360 trials
Absolutely! You can sign up for a free one-month trial of Givlly 360 here.
This trial provides full access to all the features of Givlly 360, enabling you to:
- Upload and onboard your volunteers and donors
- Create and configure volunteer opportunities
- Set up and manage donation campaigns
- Access pre-configured reports and dashboards
- And much more!
Just click here to request your free trial!
Once you enter your user information, our consultant will get in touch with you by call or email to personalize your trial experience.
No need to worry about canceling the trial!
It will automatically end after 30 days, and you won’t be charged a thing.
Our professional consultants will connect with you after the trial period.
If you are interested in onboarding Givlly 360, we will collaborate with you to assess your needs and develop a tailored plan for implementing Givlly 360 within your organization.
Not immediately.
However, you may sign up for a new trial one year after your trial or paid subscription ends.
Renewals, cancellations, and billing
You can manage and view your subscription by accessing your account settings details
Currently, we only offer annual billing options.
As the expiration date approaches, you will receive notifications through Givlly 360 and via email, reminding you of the upcoming expiration.
If you decide to let your subscription expire, Givlly 360 will enter expiry mode, during which you will no longer have access to your account.
In expiry mode, our consultants will assist you in downloading all files and data from your Givlly 360 account in your preferred format.
Once the official handover is complete, our team will proceed to close the account and delete all associated files and data from our servers.
We will not retain any personally identifiable information (PII) or uploaded files.